Designed, Owned and Shipped from Australia. Our main objective is to get our products to serve you and your family as soon as possible. 1-3 days with our TRACKED express shipping service. We supply FREE express shipping on orders $49+. Fortunately, we are Australian-based so we ship our products Australia-wide very fast & effectively!
RETURNS - Damaged / Incorrect Items
If you receive any products that are damaged in any way or alternatively you have received incorrect goods, then do not hesitate to get directly connected with us through our contact us page.
As a dedicated and transparent team, we ensure that if there is anything wrong with the product you have received, we will provide you with a 100% value of a Germaid Store credit voucher that can be used across our entire platform. Our main concern is your happiness and well-being, so we never intend on upsetting anybody intentionally, however we are confident you will fall involve with our energy elevating, healing range.